Refund policy

Returns 

Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

If the foundation shade doesn't match, we'll replace it free of charge!

If you want to return an item we require a receipt or proof of purchase. Please email us at support@miccilo.com and we will help you out.

100% Money Back Guarantee Don’t Love It? Return It For Free

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at support@miccilo.com.